{"id":54986,"date":"2019-04-23T11:25:27","date_gmt":"2019-04-23T18:25:27","guid":{"rendered":"https:\/\/forescoutstage.wpengine.com\/?page_id=54986"},"modified":"2024-12-18T04:43:55","modified_gmt":"2024-12-18T12:43:55","slug":"servicenow","status":"publish","type":"page","link":"https:\/\/www.forescout.com\/partners\/technology-partners\/servicenow\/","title":{"rendered":"ServiceNow"},"content":{"rendered":"

Unify Security & IT\/OT Operations with Forescout and ServiceNow<\/h1>\n

Security and IT\/OT operations teams are struggling to manage the ever-increasing number of assets, users, and applications in their organizations with limited budget and resources. This complexity makes it difficult to maintain visibility with IT Service Management (ITSM) services, leading to increased security threats, audit costs for regulatory compliance, and operational inefficiencies.<\/p>\n

see a demo<\/p>\n

\u00a0<\/p>\n

Streamline Asset Management and Boost Your Operational Efficiency<\/h2>\n

Gain complete asset visibility, automate incident response, and streamline operations, across your extended enterprise.<\/p>\n

<\/p>\n

Real-time Asset Intelligence<\/h4>\n

Enrich IT\/OT asset inventory with ServiceNow\u2019s Configuration Management Database (CMDB) to enhance ITSM, and Security Operations work centers.<\/p>\n

<\/p>\n

Automated Incident Response<\/h4>\n

Forescout continuously monitors asset configurations, compliance, and creates ITSM and\/or SOC incident tickets in ServiceNow as soon as threats or policy violations are detected.<\/p>\n

<\/p>\n

Optimized Operational Efficiency<\/h4>\n

Automate manual processes such as asset discovery and compliance management to boost IT\/OT service efficiency.<\/p>\n

<\/p>\n

Reduced Risk<\/h4>\n

Proactively isolate non-compliant devices and vulnerabilities, minimizing the attack surface and security incidents.<\/p>\n

Forescout & ServiceNow Integrations<\/h2>\n

Forescout and ServiceNow offer integrated solutions for enhanced security posture, providing complete asset visibility, threat detection and response, and automated policy enforcement with ServiceNow\u2019s CMDB, ITSM, and SecOps platform for maximizing operational efficiency.<\/p>\n

Simplified Compliance Enforcement<\/h4>\n

Ensuring asset records are always updated, continuous adherence to regulations and policies to minimize costly audits and manual processes.<\/p>\n

Seamless CMDB Integration<\/h4>\n

Leveraging real-time device data integration from Forescout into ServiceNow\u2019s CMDB enables organizations with comprehensive asset intelligence, facilitating informed decision-making, risk assessment, and proactive security posture management. <\/p>\n

Integrated Threat Detection and Response<\/h4>\n

Forescout and ServiceNow strengthen your security operations with advanced threat detection, contextual data, and streamlined workflows, accelerating mean-time-to-respond (MTTR) with immediate incident data integration and synchronization for unified IT service management.<\/p>\n

Enhanced OT Security and Visibility<\/h4>\n

Take advantage of Forescout\u2019s OT expertise with vulnerability response, policy enforcement, and automated incident response for OT-specific threats, minimizing security risks in critical infrastructure environments.<\/p>\n

Forescout to ServiceNow Mapping<\/h2>\n

<\/p>\n

<\/a><\/p>\n

Forescout Integrates with ServiceNow to Bolster OT and ICS Asset Visibility Across Digital Workflows<\/h2>\n

With this integration, Forescout enables security teams to obtain real-time operational technology (OT) and industrial control system (ICS) asset information that helps reduce mean-time-to-detect (MTTD) and mean-time-to-respond (MTTR) to threats.<\/p>\n

Read More<\/a><\/p>\n

Forescout + ServiceNow Requirements Matrix<\/h2>\n\n\n\n\n\n\n\n\n\n\n\n\n
Use Case<\/th>\nForescout Requirement<\/th>\nForescout Requirement Installed in ServiceNow Instance<\/th>\nServiceNow Requirement (to be licensed and installed in ServiceNow instance)<\/th>\n<\/tr>\n<\/thead>\n
IT CMDB Population \/ Synchronization<\/td>\n– eyeSight- eyeExtend for ServiceNow<\/td>\n– Forescout app for asset management<\/td>\n– ITSM<\/td>\n<\/tr>\n
IT Incident Management<\/td>\n– eyeSight- eyeExtend for ServiceNow<\/td>\n– Forescout app for asset management- Forescout app for IT incidents<\/td>\n– ITSM- Incident management<\/td>\n<\/tr>\n
IT Security Incident Management<\/td>\n– eyeSight- eyeExtend for ServiceNow<\/td>\n– Forescout app for asset management- Forescout app for SOC incidents<\/td>\n– ITSM- Security incident management<\/td>\n<\/tr>\n
IT CMDB Population \/ Synchronization<\/td>\n– eyeSight- eyeExtend for ServiceNow<\/td>\n– Service Graph Connector for Forescout- Forescout app for asset management (bi-directional, pull ServiceNow data)<\/td>\n– CMDB CI class models- Integration Commons for CMDB- ITOM discovery license- ITOM licensing- ServiceNow IntegrationHub action template<\/td>\n<\/tr>\n
OT CMDB Population \/ Synchronization<\/td>\n– eyeInspect (version 5.2 or above)<\/td>\n– Service Graph Connector for Forescout eyeInspect<\/td>\n– CMDB CI class models- Integration Commons for CMDB- ITOM discovery license- ITOM licensing- ServiceNow IntegrationHub action template<\/td>\n<\/tr>\n
OT Vulnerability Management<\/td>\n– eyeInspect (version 5.2 or above)<\/td>\n– Vulnerability response integration with Forescout eyeInspect<\/td>\n– CMDB CI class models- Vulnerability response- Vulnerability response integration with NVD<\/td>\n<\/tr>\n
Risk & Exposure Management<\/td>\n– Forescout Cloud: Risk & Exposure Management<\/td>\n– Service Graph Connector for Forescout- Forescout app for asset management (bi-directional, pull ServiceNow data)- NO direct REM to ServiceNow integration (data sent from REM to eyeSight then onto ServiceNow)<\/em><\/td>\n– ITSM- Risk management components (consult with ServiceNow account team for specifics) to incorporate risk and other REM calculated properties<\/td>\n<\/tr>\n
Threat Detection & Response<\/td>\n– Forescout Cloud: Threat Detection & Response<\/td>\n– None<\/td>\n– ITSM- Security incident management<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Success Stories<\/h2>\n

<\/p>\n

\n

\u201cI could see clearly that every one of my direct reports would have an application for the Forescout platform. There\u2019s no question it would help dramatically in security, compliance and desktop support.\u201d<\/p>\n

\u2014 Michael Hussey, Chief Information Officer, State of Utah<\/b>\n\n<\/blockquote>\n

Read Case Study<\/a><\/p>\n

<\/p>\n

\n

\u201cOur engineers have been very pleased with the Forescout platform. It\u2019s been very easy for them to use and adopt, and they enjoy working with it. It\u2019s a great product, and we have only scratched the surface of what it can do.\u201d <\/p>\n

\u2014 Ryan Morris, Chief Technology Officer, California Office of Statewide Health Planning and Development<\/b>\n\n<\/blockquote>\n

Read More<\/a><\/p>\n

<\/p>\n

\n

Financial Services Firm Counts on Forescout for Device Visibility, Policy-Based Segmentation, Threat Response and Compliance Enforcement <\/p>\n<\/blockquote>\n

Read Case Study<\/a><\/p>\n

<\/p>\n

<\/p>\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

Unify Security & IT\/OT Operations with Forescout and ServiceNow Security and IT\/OT operations teams are struggling to manage the ever-increasing number of assets, users, and applications in their organizations with limited budget and resources. This complexity makes it difficult to maintain visibility with IT Service Management (ITSM) services, leading to increased security threats, audit costs […]<\/p>\n","protected":false},"author":165,"featured_media":80911,"parent":74,"menu_order":215,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"ep_exclude_from_search":false,"footnotes":"","_links_to":"","_links_to_target":""},"coauthors":[712],"class_list":["post-54986","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nForescout and ServiceNow<\/title>\n<meta name=\"description\" content=\"Automate real-time asset intelligence, compliance enforcement and incident detection, creation and response by integrating Forescout and ServiceNow\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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